AFTER-SALES SUPPORT

Technical support after equipment delivery

For faster support, provide the equipment model or project reference, operating conditions, fault description and clear photos or video whenever possible.

01

Remote Troubleshooting

Share the equipment reference, fault description, photos or video for an initial technical diagnosis.

02

Spare Parts Support

Identify required suction pads, filters, seals, valves and other service parts against the delivered configuration.

03

Operation Guidance

Receive practical guidance for operation, inspection, routine maintenance and safe equipment use.

04

Service Follow-Up

Track the support request through diagnosis, recommended action, parts confirmation and follow-up.

SERVICE REQUEST

Prepare the information before contacting support

  • Equipment model or project reference
  • Current operating condition
  • Fault description and occurrence time
  • Photos or video of the issue
Submit an After-Sales Request